Frequently Asked Questions

Which currency do you bill in?

All of our prices are listed in U.S. dollars. 

What billing cycles do you offer?

You can choose a monthly or 1 year. The one year term comes with a Free domain name and hosting at a discounted rate. You can change your billing cycle at any time. All plans are set to auto-renew unless you request a cancellation.

Do you provide 24/7 technical support?

Yes, we provide 24/7/365 support through trouble tickets. You can call us any day including holidays! We can be reached at 1-443-776-4711. Our Phone Support is from 9:00 am to 4:00 pm EST. Ticket support is 24/7/365.

Do you offer a website builder with templates?

Yes! Our website builder comes with over 500 templates in various categories. Templates are mobile-ready and designed to make launching your website a breeze.

How long does it take to get my account setup?

We may call you to verify your order but is most cases you will get your activation email within minutes of signing up so you can start using your account immediately. Make sure you put a valid phone number you can be reached at to make activation quick and easy.

Do you offer a Money Back Guarantee?

Yes, We offer a 30-day money back guarantee (less domain name registration fee) on all hosting plans. If you're not satisfied we'll provide a full refund for hosting services minus the cost of the domain name registration.

Which Hosting Control Panel do you use?

We use cPanel. cPanel is the most popular hosting control panel giving you total control of your hosting account with no technical skills required. You can setup emails, check stats and tons more!

What forms of payment do you accept?

We accept Visa, MasterCard, as well as Visa debit cards. We also accept PayPal payments. Payments by check or money order must be mailed to: Internet Ministries, P.O. Box 5031, Salisbury, MD 21802. Make checks payable to Internet Ministries.

Can I upgrade my hosting plan at a later stage?

Yes, you can switch between hosting plans at any time and our prices are pro-rated meaning you simply pay the difference of the new plan. Upgrades are instant and there is no downtime.

Do you put banners or pop-ups on my web pages?

No, we never change or tamper with your website. No ads or banners whatsoever.

Do you offer a Shopping Cart software?

Yes, we offer the OsCommerce shopping cart, CubeCart, PrestaShop, ZenCart and many more via our Softaculous one-click script installer that comes free with all accounts.

How does the 1-click installer work?

All plans include Softaculous which is a 1-click installer for over 360 open-source scripts. Popular scripts include WordPress, Joomla, OpenCart, PrestaShop, Drupal and tons more!

How does the 'Free Domain' work?

We offer a free domain registration or domain transfer if you signup on a 1 year billing cycle.  Domains are registered in your name and you retain full ownership.

Can I use Active Server Pages (ASP) on my site?

No, we only use Linux Based Hosting Servers. ASP requires Windows Servers.